These Terms of Service govern your use of Zenokey.com and purchases made from Zenokey Inc. By using the website or placing an order, you agree to these terms together with our Privacy Policy, Refund Policy and Digital Delivery Policy.
Zenokey supplies digital software licences, activation keys and account-based products. Products are delivered electronically; we do not ship physical products. Product pages describe the available product, price and delivery information. Please review the product details before placing an order.
An order is submitted when you complete checkout. Payments are processed through PayPal and Stripe. We may need to review an order before completing delivery where this is necessary to protect customers, prevent fraud or resolve a payment issue.
Delivery begins after successful payment processing. Keep your order details and digital product information secure. You are responsible for checking that the product you choose is suitable for your intended device, software version and use before activation or redemption.
Third-party product names and trademarks, including Microsoft, are the property of their respective owners. References to those names are used to identify the applicable software or compatibility.
Our Support Team is available to help with activation, installation and access issues. Please contact us first with your order number and a description of the issue so that we can investigate and provide an appropriate solution.
Refunds are considered for unused digital products as described in our Refund Policy. Products that have been used, redeemed, activated, installed or accessed are not eligible for a refund. If you need to cancel an order, contact us as soon as possible; available options depend on whether the product has been delivered or used.
You must not use the website for unlawful, fraudulent or harmful purposes, interfere with its operation, or attempt to gain unauthorized access to our systems or another customer’s information.
We may update product information, website features and these terms when needed. The version published on this page applies from the date it is posted. Nothing in these terms limits rights that cannot be excluded under applicable law.
Zenokey Inc.
600 W Broadway Suite 700, San Diego, CA 92101, USA
Phone: +1 424-955-9016
Email: [email protected]
Support: Mon–Sun, 9:30 AM–6:30 PM GMT
