Zenokey supplies digital software licences, activation keys and account-based products electronically. We do not ship physical products, and no physical parcel, return label or shipping tracking number is provided.
After your payment is successfully processed, your product details and any available activation or installation instructions are delivered digitally to the email address used at checkout. Some products may be supplied through an account or another digital delivery method identified on the product page.
Digital delivery normally begins after payment processing. If delivery takes longer than expected, first check your spam, junk and promotions folders. Then contact our Support Team with your order number so that we can investigate.
If you cannot find your delivery email or cannot access the product details, email [email protected]. Include the name used at checkout and your order number. Our Support Team will review the order and help resolve the issue.
For product, activation or access issues, please contact Support first. Refund requests for unused digital products are handled under our Refund Policy.
Zenokey Inc.
600 W Broadway Suite 700, San Diego, CA 92101, USA
Phone: +1 424-955-9016
Email: [email protected]
Support: Mon–Sun, 9:30 AM–6:30 PM GMT
