Zenokey Inc. operates Zenokey.com. This Privacy Policy explains how we collect, use and share personal information when you visit the website, contact us or place an order.
Depending on how you use the website, we may collect information you provide, such as your name, email address, billing details, order details and support messages. We may also collect technical information generated by use of the website, such as device, browser, IP address, cookies and site-usage information.
We use information to process and support orders, deliver digital products, respond to support requests, prevent fraud and abuse, improve the website, maintain business records, and meet legal or accounting obligations.
Payments are processed through PayPal and Stripe. Their handling of payment information is governed by their own privacy policies and terms. Zenokey receives the information needed to record, fulfil and support your order, such as payment status, transaction references and order details. Do not send full card or payment-account details to us by email.
We may share information with service providers that help us operate the website, process payments, deliver digital products, provide customer support, protect the site or meet legal obligations. We do not sell personal information.
We use cookies and similar technologies to operate the website, remember preferences, understand usage and support security. You can manage cookies through your browser settings. For more information, see our Cookie Policy.
We retain information for as long as reasonably necessary for the purposes described in this policy, including order support, recordkeeping and legal obligations. We use reasonable measures designed to protect information, but no internet transmission or storage method is completely secure.
Depending on applicable law, you may have rights to request access to, correction of or deletion of personal information. Contact us to make a request. We may need to verify your identity before responding.
We may use contact information provided in connection with a purchase to send occasional promotional emails about Zenokey products, special offers and discount codes. You may opt out at any time using the unsubscribe link included in every marketing email. Opting out of promotional communications will not affect order confirmations, product delivery, receipts or other essential service communications.
We may update this policy when our practices or legal requirements change. The version published on this page applies from the date it is posted.
Zenokey Inc.
600 W Broadway Suite 700, San Diego, CA 92101, USA
Phone: +1 424-955-9016
Email: [email protected]
Support: Mon–Sun, 9:30 AM–6:30 PM GMT
